Privacy Policy

Last updated: December 2024

At AuthenX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact form (name, email address, company name, message)
  • Subscribe to our newsletter
  • Request a demo or consultation
  • Create an account to use our services

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address (anonymized for analytics)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our products and services (with your consent)
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Secure hosting infrastructure with Cloudflare
  • Regular security assessments and updates
  • Access controls and authentication measures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Restriction: Request limitation of processing of your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information for certain purposes

To exercise any of these rights, please contact us using the information provided below.

7. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

7.2 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
  • Preference Cookies: Remember your settings and preferences for future visits.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies entirely

Please note that blocking certain cookies may affect the functionality of our website.

7.4 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies. Your preference will be stored and remembered for future visits.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: